Enhancements CallflowsThe Voicemail action now has the option to skip the greeting.   MessagesArchived messages will now automatically un-archive when a new activity is detected.   WebphoneNew feature to exit a conference without disconnecting the other calls has been implemented. … Read More

Enhancements CallflowsTime zone is now displayed when editing a TimeZone and Date Groups. MessagesImproved UI for Pinned Messages WebphoneResolved issue when dialing “#” during calls.  

Enhancements MessagingA new emoji selector has been added when sending messages.   Phone NumbersFixed bug when switching a number to use advanced callflows UIFixed UI bugs when scrolling on larger screens.

Enhancements UI UI has been updated     Web Phone On slow connections web phone now shows ‘loading’ icon when answering a call. 10DLCEmail notifications for campaign or brand updates.        

Enhancements Funnels You can now modify the name of a funnel.   Smart Campaigns You can now filter individual Smart Campaign Tasks/LogsImporting Contact Jobs now shows time in user’s own time zone.Resolved issue when duplicating a SmartCampaign.   ContactsYou can … Read More

Enhancements User Settings Ability to enable or disable voicemail notifications when user’s leave a voicemail directly in a User’s mailbox Contacts Added new option ‘DND Messages’ which when enabled will prevent sending a message to Contacts. Importing Contact Jobs now … Read More

Bug Fixes Web Phone Improved Call Transfer FunctionalityResolved issue where a white screen would be displayed during certain eventsResolved issue with Call Waiting Contacts Added new column ‘Last Activity’ which shows the last text or call made to/from the ContactResolved … Read More

Bug Fixes Web Phone Now shows clickable link to re-register your phone connection if internet connection is lost. Now removes any special characters from numbers prior to dialing. Fixed Bug with Call Waiting. Resolved issue with contact’s name when dialing … Read More

New Enhancements Contacts You can now send a Contact to a funnel directly from the contact’s Action Menu.You can now apply bulk actions to all Contacts instead of just the ones visible.You can now assign contacts to a Contact List … Read More

New Enhancements Smart Campaigns You can now view individual message statuses.Ability to duplicate a campaign has been added.Ability to use Variables in Smart Campaign Messages.Minor UI Bugfixes. Bug Fixes 10DLC Ability to Assign numbers has been improved.Ability to resubmit a … Read More