Example call: a caller asks to receive opening hours by text. The AI receptionist agrees, and an SMS follow-up shares the information. This is an illustrative sequence with stock footage, not a customer testimonial.
The Voice360 communications platform
Business
communications.
Powered by AI.
Your phone system, business texting and AI voice agents in one platform. Connect your team and customers, with AI built into the conversation.
See AI handle a callConnected by design
One home for the way
your business talks.
Business calls, texting and call queues, with AI voice agents and customer context built in.
A phone system that fits.
Extensions, auto attendants, and call queues. Route callers to the right person and keep the number your customers know.
Keep the conversation going.
Business texting and WhatsApp from the numbers your customers already know.
Call queues that keep up.
Call queues, recordings, and reporting help your team handle incoming calls and understand every conversation.
AI when you need a hand.
AI voice agents answer around the clock, take requests, and hand calls over to your team when a person is needed.
Remember the details.
A built-in CRM puts contacts and conversation history alongside your calls. Your team can pick up where you left off.
Your office goes with you.
Stay connected with desk phones and mobile or desktop apps. The same business number, wherever you work.
A voice for your business
“Thanks for calling. I can help with that. What would you like to do next?”
Illustrative greeting. Your agent follows your business's instructions.
Meet your AI receptionist
The first answer.
Even after hours.
Give callers somewhere to start, day or night. An AI agent can answer routine questions, capture requests, and connect callers with your team.
For medical & dental practices
A little breathing room for your front desk.
Hear the first moments of a patient call and follow the transcript as the conversation unfolds.
Voice360 UCX
Need a shared inbox, case management and contact center tools?
UCX adds every customer channel, cases that connect to Salesforce, Zendesk, ServiceNow or Dynamics 365, Microsoft Teams integration and supervisor tools to the same Voice360 account.
A starting point that's clear
Your platform.
Room to grow.
Start with Voice360, then add AI services and communication usage as your business needs them.
Voice360 Platform
Phone system + CRM + AI.
Usage rates and optional services are separate.