Voice360 Click2Dial Chrome Extension

What is Click2Dial?

The Voice360 Click2Dial Chrome extension transforms how you make calls from your browser. Instead of copying phone numbers and manually dialing, simply click any phone number on a webpage to instantly initiate a call through Voice360.

Whether you're browsing LinkedIn, checking emails in Gmail, or working in your CRM, Click2Dial saves you time by eliminating manual dialing.

• Automatic phone detection - Recognizes phone numbers on any webpage
• One-click calling - Click any detected number to dial instantly
• Secure authentication - Connects securely to your Voice360 account
• Works everywhere - Compatible with any website

Installation

Installing the Voice360 Click2Dial extension takes just a few seconds:

Step 1: Visit the Chrome Web Store

Click the button below to open the extension page in the Chrome Web Store:

Install from Chrome Web Store

Step 2: Add to Chrome

Click the "Add to Chrome" button on the extension page. A popup will appear asking for permissions - click "Add extension" to confirm.

Step 3: Pin the Extension (Recommended)

For easy access, pin the extension to your toolbar:

1. Click the puzzle piece icon () in your Chrome toolbar
2. Find "Voice360 Click2Dial" in the list
3. Click the pin icon () to pin it to your toolbar

Setup & Login

After installation, you'll need to connect the extension to your Voice360 account:

Step 1: Open the Extension

Click the Voice360 Click2Dial icon in your Chrome toolbar to open the extension popup.

Step 2: Click Login

Click the "Login to Voice360" button. You'll be redirected to the Voice360 login page.

Step 3: Enter Your Credentials

Enter your Voice360 account email and password (the same credentials you use for the Voice360 portal). The extension will automatically generate an API key and connect to your account.

Step 4: Confirm Connection

Once logged in, the extension popup will show a green "You are logged in" status with your email address. You're now ready to make calls!

How to Use

Automatic Detection

Once logged in, the extension automatically scans web pages for phone numbers. When it finds one, it adds a small phone icon (📞) next to the number, making it clickable.

The extension recognizes phone numbers in various formats:

• (555) 123-4567
• 555-123-4567
• +1 555 123 4567
• 5551234567

Making a Call

Simply click on any detected phone number (or the phone icon next to it). You'll see a notification indicating the call is being initiated.

Refreshing Detection

If phone numbers aren't being detected on a page (sometimes happens with dynamic content):

1. Click the Voice360 extension icon
2. Click "Show advanced options"
3. Click "Refresh Phone Detection"

How Calls Work

When you click a phone number, here's what happens:

1. Voice360 calls you first - Your phone will ring (on your Voice360 extension or configured device)
2. You answer - Pick up your phone when it rings
3. Voice360 dials the number - Once you answer, the system automatically connects you to the number you clicked

Troubleshooting

Phone Numbers Not Being Detected

If phone numbers aren't showing the click-to-dial icon:

• Refresh the page after installing the extension
• Use the "Refresh Phone Detection" option in advanced settings
• Some dynamically loaded pages may need a moment - wait for the page to fully load
• Make sure you're logged into the extension

Calls Not Going Through

If calls aren't connecting:

• Verify you're logged into the extension (check for green status)
• Check your internet connection
• Ensure your Voice360 account is active and has available minutes
• Try logging out and back in to refresh your API key

Extension Shows "Not Logged In"

If you keep getting logged out:

• Make sure you're using the correct Voice360 credentials
• Check that your Voice360 account is active
• Try removing and reinstalling the extension

Next Steps

Now that you have Click2Dial installed:

• Explore the lead automation guide to automatically capture leads from your calls
• Configure your voicemail and call routing in the Voice360 dashboard
• Set up call recording to never miss important details

Need help? Visit our Support Center or contact our team.