Voice360 Release Notes 🔄
We’ve introduced several updates designed to enhance the functionality and user experience. Here’s what’s new in this release:
📊 Queue Reports: New Event Tracking
You can now track queue events, including when a call was answered, how long a caller was on hold, and other important details. This provides better insight into your call handling performance and improves reporting accuracy.
💬 Improved Message Threads
We’ve made message threads and chats visually more appealing and easier to read, ensuring a smoother and more enjoyable communication experience.
🚀 Performance Enhancements
General performance improvements have been made across the platform, ensuring pages load faster and interactions are more responsive.
As always, these enhancements are designed to make your experience more efficient and seamless!