Voice360 Release Notes v1.5.24 🔄 We’re excited to announce the release of version 1.5.30, packed with new updates to elevate your experience with Voice360! 🖥️ Rebuilt Chat UI for Ease of Use We’ve redesigned the chat interface to make it … Read More
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Important Update: 10DLC Vetting Process & What to Expect
As part of industry-wide efforts to improve A2P (Application-to-Person) messaging compliance, all 10DLC (10-Digit Long Code) messaging campaigns now require manual vetting before approval. 🔍 What Does This Mean for You? 💡 Best Practices to Avoid Delays: ✅ Ensure your … Read More
VOICE360 V1.5.24
Voice360 Release Notes v1.5.24 🔄 We are excited to announce the release of version 1.5.24, packed with powerful new features and improvements to further streamline your workflow and enhance user experience: 📞 Call Transcriptions & Sentiment Analysis We’ve added the … Read More
Guide to 10DLC Registration: Boost Your Messaging Capabilities
Guide to 10DLC Registration: Boost Your Messaging Capabilities With increasing regulations around SMS messaging, businesses must register for 10DLC (10-Digit Long Code) to maintain high deliverability, avoid penalties, and ensure compliance with carrier policies. This guide provides a detailed walkthrough … Read More
VOICE360 V1.5.23
Voice360 Release Notes 🔄 This week, we’ve implemented more updates to enhance your experience. Here’s what’s new: 💬 Updated Message Threads We’ve once again enhanced the message threads, making them even easier to read for a better user experience. 🤖 … Read More
VOICE360 V1.5.22
Voice360 Release Notes 🔄 We’ve introduced several updates designed to enhance the functionality and user experience. Here’s what’s new in this release: 📊 Queue Reports: New Event Tracking You can now track queue events, including when a call was answered, … Read More
VOICE360 V1.5.21
Voice360 Release Notes 🔄 We’ve made several enhancements to improve your experience and ensure smoother operations. Here’s what’s new in this release: 🔧 UI Enhancements Improved Navigation: We’ve streamlined key pages, making them easier to navigate so you can get … Read More
VOICE360 V1.5.20
Enhancements Live PanelYou can now Listen, Barge or Whisper when a user is on a call and the permissions have been assigned.The Queues Panel now shows any incoming calls that are currently on hold including their position, and time on … Read More
How to Create a Zapier Trigger for Incoming Text Messages Filtered by Phone Number on Voice360
With automation at our heart, we understand the importance of streamlining your workflows to enhance productivity and efficiency. Our Cloud Communications platform easily integrates with Zapier, enabling you to automate actions when a text message is received. Sometimes, however, you … Read More
Revolutionizing Customer Service with Voice360’s New Voice AI
Introduction In the fast-paced world of customer service, efficiency and personalization are key. At Voice360, we are proud to introduce our latest innovation: an AI voice bot that can handle live calls. This groundbreaking technology is set to revolutionize the … Read More